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CFO & Strategy

Unit Economics Deep Dive

Written by Harry Prabandham

Curated by Rubric Financial

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Core Unit Economics Metrics

  • Customer Acquisition Cost (CAC) = total sales & marketing spend / number of new customers acquired in the period
  • Lifetime Value (LTV) = average revenue per account (ARPA) x gross margin % / monthly churn rate (for subscription businesses)
  • LTV:CAC ratio should be at least 3:1 for a healthy business; below 1:1 means you lose money on every customer acquired
  • Blended CAC across all channels obscures performance, so calculate CAC by channel (paid, organic, referral) to optimize spend allocation

About the author

Harry Prabandham

Founder & CEO

Founder and CEO of StartupCFO. MBA from Wharton, MS in Computer Science, and decades of experience building and advising venture-backed startups.

More articles by Harry

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